Home & Maintenance

The tenant and landlord are both responsible for various repairs and repairs to the home. As a tenant, you are obliged by law and your tenancy agreement to carry out minor repairs to and in the rented home. In the ‘Besluit Kleine herstellingen’, you can find exactly what you are responsible for as a tenant. For more information, please click here.

To get you started, you have received a document regarding repair responsibilities with your rental contract. Also, Findex Vastgoedbeheer is obliged to remedy other defects in the home, unless this is impossible or requires expenditure that cannot reasonably be expected from us in the given circumstances.

Clogging

As a tenant you are responsible for the maintenance and unclogging of the indoor sewers and drainage pipes, that is to say, when you are faced with a blockage by your fault, Findex Vastgoedbeheer is not responsible for this. In case of clogging drains or sewers, you can contact an unclogging service.

Central heating malfunction

If you have problems with your boiler, you can contact our regular installers directly. If necessary, consult the information sticker on the boiler and/or your rental agreement. Below you will find the contact details of our installers per region.

Contact in case of calamities

On working days

From Monday to Friday from 8.30 am to 5 pm, please contact:
Phone:
E-mail address:

Outside office hours and on public holidays, please contact the 24-hour reporting service:
Phone:

Important to know

If it turns out that the repair in question was not urgent, the extra costs will be passed on to you. In addition, it is important to mention that if the repair falls under the responsibility of the tenants, the entire invoice will be passed on to you.